Monitoring - We are currently experiencing higher volumes and longer response times. For quicker assistance, please visit the Poshmark Support Center (www.support.poshmark.com) to find answers to your questions.
Jan 21, 2025 - 09:25 PST
Monitoring - Canada Post services will resume on Tuesday, December 17th at 8:00 AM local time, with post offices reopening and delivery services commencing. The national strike caused significant impacts across their operations, and Canada Post will be working to recover as quickly as possible. As a result, please expect some delays as they catch up, process, and deliver mail and parcels across the country.
Dec 16, 2024 - 14:17 PST
Resolved -
This incident has been resolved.
Jan 21, 09:58 PST
Monitoring -
We are aware of the ongoing wildfires affecting several areas in Southern California, including Malibu, Santa Monica, Los Angeles, Pasadena, and San Fernando. Sellers shipping orders from these impacted regions (Palisades, Eaton, and Hurst wildfire zones) may experience delays in the delivery of mail and packages due to disruptions caused by the natural disaster. We appreciate your patience and understanding as local authorities work to manage the situation and restore normal shipping services.
Jan 10, 10:30 PST
Resolved -
This incident has been resolved.
Jan 21, 09:22 PST
Monitoring -
USPS has reported a temporary increase in the time it may take to receive your order. This is due to increased holiday shipping demands.
Important holiday update on shipping and order processing times Given anticipated delays related to the holiday season, we are temporarily extending the standard shipping window from 7 days to 10 days. You may continue to receive standard order communications (including shipment reminders); however, this shipping update will remain in place until postal service demands stabilize. To Sellers: If you expect more delays or need more time, please let your buyers know so they can plan accordingly. Please contact Poshmark Support if you need further help in shipping your orders. To Buyers: We appreciate your patience as we all work together during this busy holiday season to adjust to these temporary shipping delays. Posh Authenticate: Due to increased volumes during the holiday season, our authentication processing times have extended beyond the normal 1-3 business days. Please allow up to 7 business days from when we receive your shipment to verify your order.
Nov 19, 08:54 PST
Resolved -
This incident has been resolved.
Jan 10, 10:30 PST
Monitoring -
All USPS post offices will be closed on Thursday, January 9, 2025, in observance of a National Day of Recognition for former President Jimmy Carter.
Please anticipate potential shipping delays during this time. USPS operations will resume as normal on Friday, January 10, 2025
Jan 6, 10:57 PST
Resolved -
This incident has been resolved.
Jan 10, 10:28 PST
Monitoring -
We are aware of the ongoing wildfires affecting several areas in Southern California, including Malibu, Santa Monica, Los Angeles, Pasadena, and San Fernando. Sellers shipping orders from these impacted regions (Palisades, Eaton, and Hurst wildfire zones) may experience delays in the delivery of mail and packages due to disruptions caused by the natural disaster. We appreciate your patience and understanding as local authorities work to manage the situation and restore normal shipping services.
Jan 9, 14:31 PST